Adult Residential Assistant

Portland, OR

Part Time to Full Time

Clinical

Entry Level

POSITION OVERVIEW:
We are currently seeking Residential Assistants to work at our adult residential treatment facility. We are seeking individuals passionate about supporting adults in early recovery.

POSITION SUMMARY
The role of the Adult Residential Assistant is to maintain a therapeutic and safe treatment environment for our patients, and always demonstrate healthy models of communication, ethics, and boundaries. The Adult Residential Assistant represents Fora Health in a professional manner to our community. The Adult Residential Assistant performs their role in such a way that Fora Health can fulfill its mission.

ESSENTIAL JOB FUNCTIONS
Tasks are to be completed with little follow-up from the supervisory staff. Support takes the form of teamwork and supervision. The Adult Residential Assistant must negotiate the conflicting demands of attending to patients, staff, and phones, while remaining professional and helpful at all times.

Maintain the therapeutic environment

Establish a helping relationship with the patient characterized by respect, warmth, sincerity, empathy and kindness.
Role model healthy styles of communication and behavior, by using non-violent/non-aggressive communication, verbal de-escalation, and demonstrating appropriate physical and emotional boundaries. Maintain professional boundaries with all patients at all times.
Document any incidents/observations that occur during the shift in the Shift Notes.
Communicate areas of concern and positive outcomes with necessary staff through the appropriate means of communication.
Follow medication administration policy and record medication administration, as directed.
Assist patients in following program rules and provide therapeutic interventions where indicated.
Transport and Supervise patients at any outing off Fora property.
Conduct rounds both inside and outside of the building.
Conduct UA’s and perform patient searches, including patient rooms, patient belongings, and the patient’s person.
Be aware of the whereabouts of all patients at all times.
Maintain the safety and integrity of the building.
Work together as a team to evacuate the building safely during monthly emergency drills.
Assist with supporting patient engagement in the treatment and recovery process.
Support and educate others regarding issues of cultural identity, ethnic background, age, and gender in treatment and recovery.
Perform other tasks as directed.

Greet the public and answer the phone

Greet guests coming into the agency in a professional, welcoming, and helpful manner, and direct them to an appropriate place to wait as indicated.
Answer the phone, direct calls, and take messages in a professional manner, while adhering to federal and state laws and agency policies and procedures regarding confidentiality.
Distribute messages to staff and patients in a timely fashion.

Perform clerical duties

Complete Incident Reports when indicated.
Maintain inventory of patient documents and replenish copies of items as needed.
Log any incidents or observations regarding patients, patient activity, and/or patient behavior, in the Shift Notes.
Perform tasks within the Electronic Health Record as needed.
Perform other tasks as assigned.

ADDITIONAL JOB RESPONSIBILITIES

Special projects and other duties as assigned.

QUALIFICATIONS

EDUCATION AND EXPERIENCE REQUIRED

High School Diploma or GED

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Proficiency with a computer
Basic knowledge of substance-use disorders
Basic knowledge of mental health disorders and symptom presentation
Basic understanding of trauma-informed care
Ability to maintain professional boundaries
Ability to complete all necessary tasks assigned during a shift
Ensuring patient safety at all times
Communicating efficiently and effectively with patients and staff
Consistently checking and responding to emails in a timely fashion
Ability to safely administer medication using an Electronic Health Record
Treat all patients, staff, visitors, and callers in a courteous and professional manner
Complete assigned tasks efficiently and thoroughly with little to no follow-up from supervisor
Demonstrate awareness of when it is appropriate and necessary to ask for help
Ability to take an active role in upholding Fora’s policies and procedures
Ability to respectfully hold patients accountable to adhering to program rules and expectations
Ability to de-escalate crisis situations while remaining calm and respectful of all parties involved
Reliability regarding being on-time for shifts, completing shifts, and following agency attendance procedures (i.e. call-in policy, requests for PTO, etc.)

OTHER REQUIREMENTS

Verification of Sobriety, per Oregon Administrative Rules (OAR) standards
DHS Background Check Approval or alternate Criminal History Check agency approval
Successful completion of Drug Test upon hire
Documentation of Tuberculian test and/or evaluation with negative results or evidence of non-communicability

WORKING CONDITIONS

This position generally works in an indoor office environment with infrequent travel between sites or to special events.
Position requires some overtime, including evening and weekend work. Adjustment of work schedule may be required.
Possible exposure to communicable diseases which can encompass a variety of illnesses and infections, including tuberculosis, Hepatitis A, B, and C, and HIV.
Possible exposure to upset, angry, severely traumatized, disabled or emotionally disturbed adults and families.
Shift work may include day, swing and graveyard hours.
Exposure to potentially hazardous cleaning chemicals, personal protective equipment provided.
Fast-paced, high volume work environment.

HOURS AND PAY

We are hiring for full-time, part-time, and on-call positions. All shifts available including day, swing, nights, and weekends available. The hourly rate for this position is $19.93-$23.03 (depending upon experience). This position is non-exempt and eligible for overtime compensation.

LOCATION

This position is an on-site position at our SE Cherry Blossom location in Portland, Oregon.

ABOUT FORA HEALTH

Looking for a meaningful career? At Fora Health, we employ a team of passionate, diverse and caring people who are committed to carrying out our mission to provide treatment, care and advocacy for all who are affected by substance use disorder. We are seeking dedicated individuals to join our experienced team of professionals in the fight to overcome the stigma of addiction and mental health. Come join one of Oregon’s largest and most reputable providers of substance use disorder and co-occurring mental health treatment for adults!

Fora Health is committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover and to maintain recovery from addiction. To maintain an organizational culture which supports Fora's mission, each employee will, at a minimum:

Have knowledge of substance use disorders.
Recognize the importance of family, social networks, and community systems in the treatment and recovery process.
Respect the diversity and uniqueness of all people.
Recognize that a healthy work environment is maintained through the practice of mutual respect and healthy self-care.
Uphold the highest standard of customer service to clients, referents, and all community partners.

BENEFITS

Kaiser medical insurance
Comprehensive dental and vision insurance
Employer-paid basic life and accidental death & dismemberment insurance
Additional voluntary insurance (short-term disability insurance, supplemental group life insurance, accident & critical illness insurance, and pet insurance)
Flexible Spending Account (FSA) for healthcare, dependent care and transportation costs
401K plan with Employer Matching up to 6%
4 weeks paid vacation, one floating holiday & sick leave
10 observed holidays, paid bereavement and paid jury duty days
Flexible schedules
Employee Assistance Program
Discounted 24 Hour Fitness membership from $6.99/month
One free employee meal on days worked at our Cherry Blossom location
Online education tools for CEUs
Critical shift compensation up to double hourly pay rate and shift premiums for certain positions
Employee referral bonus
Education grant program reimbursement for continuing education expenses after 90 days of employment
Loan forgiveness for eligible medical and clinic positions
Free parking at our two facilities

Employees may be eligible for education grants:

National Health Service Corps (NHSC)
NURSE Corps
Public Service Loan Forgiveness (PSLF)

Fora Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Fora Health encourages applications from those who are in recovery. Please note that we require individuals in recovery to certify that they have at least two years of continuous sobriety upon hire.

Fora Health is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Fora Health conducts a background check for all positions upon offer of employment. Government regulations, contractual requirements, or the duties of certain jobs may require us to take appropriate action to address prior criminal convictions.

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Adult Residential Assistant

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